From Power Virtual Agents to Microsoft Copilot Studio.
Circa December 2019, Microsoft Power Virtual Agents stepped into the world, unaware of the seismic shifts that lay ahead in the conversational AI and chatbot market.
Fast forward, the landscape has morphed phenomenally. Large language models are the new game-changers, transcending the traditionally defined boundaries of bots. They're not only revolutionizing the way we perceive chatbots but also redefining human interaction and work dynamics.
Enter, Generative AI.
In the span of a year, chatbots have been transformed from rule-based reaction machines to intelligent, context-aware conversationalists. Thanks to Generative AI, responses are not just generated, they're crafted, taking cues from the tone, style, and intent of the user. Learning, adapting, and personalizing - the bots have come a long way.
Then we saw Copilots. However, Power Virtual Agents was clearly in the position to handle copilots.
The exciting news? Microsoft JUST announced the change to Microsoft Copilot Studio - a low-code, holistic conversational AI solution that unravels new Copilot capabilities. From connecting with your data to orchestrating workflows and managing your copilots, everything is at your fingertips.
As Copilot becomes a part of the Microsoft 365 family, Copilot Studio will open avenues for customization, crafting responses, and workflows for unique scenarios. Using the underlying technology of Power Virtual Agents, it will enable individuals to utilize already existing knowledge, such as Power FX and will keep the conversational AI torch burning bright, steering Microsoft's leading technologies on their AI journey.