“Hey Everyone,
In this video, we will take a look at how you can add the GPT (Generative
Pre-Trained Transformer) feature in Power Virtual Agents which will then create responses in real-time with GPT.”
GPT (Generative Pre-trained Transformer) is a new technology that can boost the power of virtual agents' conversations by providing them with a better understanding of natural language. GPT is a type of Natural Language Processing (NLP) algorithm that uses deep learning to generate text. It is trained on large amounts of text data and uses contextual information to generate more accurate and meaningful responses.
GPT can be used to improve the accuracy and relevance of virtual agents' conversations and make them more engaging for customers. It can also help virtual agents better understand customer intent and respond more quickly and accurately. GPT-powered virtual agents can provide a more natural conversation experience and make it easier for customers to get answers to their questions.
Helpful link(s)
https://learn.microsoft.com/en-us/power-virtual-agents/nlu-gpt-quickstart
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