How to use Microsoft Forms for Surveys and Questionnaires (2023)

Overview: Microsoft Forms is a web application enabling users to create various online forms to collect and store information in the cloud. These forms can be used for surveys, feedback, quizzes, and other interactions.

Key Features:

1. Why Microsoft Forms?

   1. Vital for business interactions with employees, customers, and potential partners.

   2. Use cases include gathering feedback, market research, event registration, post-training assessments, and more.

   3. Included with Microsoft 365 subscriptions; limited version available for free with a Microsoft account.

2. Creating a Form:

   1. Access via Microsoft 365 homepage or directly at forms.microsoft.com.

   2. Begin by selecting "New Form", leading to a blank slate where you can customize various aspects.

   3. Essential steps include changing the form’s title, adding a description, and inputting various types of questions (e.g., multiple choice, open text, rating, date).

   4. Additional question types like ranking, Likert scales, file uploads, and Net Promoter Scores are also available.

   5. Questions can be made mandatory, have shuffled responses, and be accompanied by media like images or videos.

   6. Forms can be broken into sections for better organization.

   7. There’s an option to add branching to make the form's flow dynamic based on responses.

3. Utilizing Templates:

   1. Microsoft provides a range of templates to facilitate quicker form creation. This can be especially useful for common business forms.

   2. These templates can be edited to fit specific needs.

4. Quizzes:

   1. A special type of form where correct and incorrect answers are specified. Useful for training assessments.

   2. Creation is similar to standard forms, but you need to designate the right answers and assign points to each question.

5. Customizing Appearance:

   1. Microsoft Forms allows customization of the form's theme to align with the company's branding or the form's intent.

Conclusion: Microsoft Forms is a robust tool for anyone looking to gather information online. With its variety of features and customization options, it caters to both business and personal needs. Whether you’re starting from scratch or using a template, Microsoft Forms offers a streamlined experience for creating interactive online forms.